With intense global competition, companies are driven by the need to explore ways to reduce their operational cost and accelerate business process. One way that is fast gaining acceptance and popularity is to centralize the core function to shared services and outsource the various other functions such as IT infrastructure, support and maintenance through MSBO model. The MSBO framework has several advantages that companies can gain through beyond typical cost reduction as compared to the alternative of hiring in-house IT employee.
In MSBO model, you pay for the services rendered. On top of that, the client is ensured of the delivery of a committed outcome that is scalable, preventable and predictable, all at a pre-determined price compared to the yield from hiring staff which often accounts the input in terms of no. of working hours. For SMEs (Small and Medium Enterprises), it is difficult to hire, train and retain highly qualified technical pool given the lack of resources. The MSBO outsourcing program helps to enhance their competitive edge by providing them an access to the same level of technology and expertise otherwise privileged by the giant corporations. Though the control over the business IT is handled by the outsourcing company, another benefit comes in the form of saved time so the business can remain focused on company mission and not get distracted by IT complexities.
The risk involved with MSBO attributes mainly to the fact that remote access solely relies on internet conductivity which if fails can obstruct the maintenance and support due to poor internet connectivity. Our team of certified experts will help you weigh the pros and cons properly and ensure that the tools and support that are in place enable the customers to grow and scale their IT operation to meet company needs-while maximizing the value of their existing IT resources. Skylark further helps to minimize the risk associated with security vulnerabilities through the strict adherence to the global compliance standards.
Our managed IT services currently include followings.